On TemplateMonster, we follow marketplace quality standards to deliver the best experience to our end-users. All products that are selling in the marketplace are thoroughly reviewed by our team.
The theme verification process includes the following stages:
- Marketing review: checking product relevance within a market;
- Design Review;
- Copyright review: basic verification of an author’s rights to use a product for commercial purposes; checking a product’s uniqueness;
- Quality Assurance review: verifying a product’s correct operation;
- Code Review: code verification.
Before the product is checked by us it will also be checked
1. for the presence of a virus in the archive;
2. if the live preview url is available;
3. if the live preview url contains malicious content or threats.
The authors may receive such error texts:
1. The product archive contains viruses, please check your zip files.
2. The live demo is not working, please fix it.
3. Check your live demo for malicious content and threats.
If the product fits the marketplace quality standards, it is published on the marketplace for sale.
In case the product doesn’t meet the marketplace requirements, it is rejected.
There are two kinds of rejections:
Soft reject: suggestions on the further adaptation of the template and/or recommendations for improvements.
Hard reject: the rejection from selling your product on the marketplace without the right of follow-up revision. The product cannot be resubmitted after hard-reject.
Once the review is completed, the author receives a notification with review results via email.
If the theme doesn’t pass any of the verification stages, the author will be notified about this via email with recommendations on its follow-up revision. The author will also be notified when the product is going to be released on the marketplace.
Please note: due to the complex plan of the review process, it takes from 2 business days to 2 business weeks, depending on the type of product and queue.
If you have a shopping cart issue when downloading a WooСommerce theme (the products are not added at all or only one product is added and disappears as the page is reloaded) here is the fix:
“- SameSite=Noneallow-same-origin: If this token is not used, the resource is treated as being from a special origin that always fails the same-origin policy (potentially preventing access to data storage/cookies and some JavaScript APIs).
Should you have any questions regarding the review of your product, feel free to contact us at marketplace@templatemonster.com
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