TemplateMonster Restrictions for Authors from Russia and Belarus

To comply with the sanctions against Russia and Belarus, TemplateMonster informs about changes in work terms with the authors from these countries. Since many banks and payment systems in these countries are under international sanctions, the company stops payouts to Russian and Belarusian authors to avoid risks of potential losses for both company and its partners. 

Now we make several checks to determine the author’s location. Firstly we check the IP address during the author registration; secondly, we look at the author’s information, and payment details after the products get their first sale. If we detect the author’s connection to Russia or Belarus during any of those checks, one will be blocked, and all funds, if there are any, will be frozen.

Below we provide more details on the following changes.

Registration

New authors from Russia and Belarus cannot apply for registration on our marketplace. Initially, all users located or related to the countries-aggressors are blocked by IP. Even in the case of IP change via VPN or physical relocation, all such applications are declined manually by our review team, general assistance, or billing departments. 

Money Withdrawal

To comply with the sanctions and not put other authors and their payouts at risk, Templatemonster decides to stop payouts not only to sanctioned banks and payment institutions on the territory of these countries but to all authors from the mentioned countries.
Russian and Belarussian authors can no longer withdraw their account balances. The payouts are not possible with any payment method. The authors’ balances are frozen and cannot be withdrawn now.
Templatemonster monitors the situation thoroughly and will notify authors of any changes that will occur at this point.

Products

Products uploaded by Russian and Belarussian authors will be deleted upon the authors’ requests. After the deletion, they will no longer be available for sale and will not participate in any marketing activities on the TemplateMonster marketplace. 

The new product upload option is restricted to Russian and Belarussian authors. The review team declines new templates uploaded by the present or former residents of the countries-aggressors.

Summing up

The authors from Russia and Belarus cannot perform the following actions.

  • Visit their public author’s page (all author pages are redirected to the homepage).
  • Edit their country of residence in their author accounts;
  • Edit their contact details, such as email and phone number;
  • Edit their name or upload new legal documents, ID, passports, etc.
  • Edit or manually delete their products. To make mass product deletion, they must send a request to the review team at marketplace@templatemonster.com. The review team will permanently delete the products after the request and our confirmation of their receipt. Please mind that mass product deletion takes some time; we will inform you as soon as it is completed.

The updated terms for authors are described in the author’s agreement, where you can check more details about the current marketplace policies. TemplateMonster will inform the authors in case of any changes.

TemplateMonster Restrictions for Russian and Belarusian Authors

We fully support the Ukrainians and all those affected by the military aggression of Russia and Belarus. Glory to Ukraine!

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