Authors FAQs
How do I become an author?
Just register at templatemonster.com, log in to your account and click “Become an Author” tab.
How do you upload my products on your site?
At the 1st step name your item, select appropriate product category and upload zip file. Zip must contain product source files, documentation, demo data(if it’s a CMS product), any other files you think the customer will need.
Where can I find theme requirements?
You can find all guidelines regarding the themes’ design and technical details here: Product Archive Structure Requirements.
What theme topics are the most preferable?
We welcome all types of products that you send us. We also email a list of preferred topics upon a request from your profile page. You can subscribe to our newsletter to keep updated on our news and the most popular products in the marketplace or see current list here.
Will our clients be provided with your pre-sales support?
Yes, your clients can get the relevant support from the Sales department via chat.
Will the Sales department recommend my themes alongside other products?
Yes, the Sales department will recommend your themes together with other items from the marketplace.
Can I provide any kind of additional services with a theme?
No, you cannot provide any additional services.
What licenses will a client receive upon purchasing a theme?
On TemplateMonster there are separate licensing options for Website Templates and Graphics.
Website templates can be obtained with the following licenses: For 1 Site license, For 5 Sites license and Buyout license.
The Graphic products are available for sale with Personal and Commercial licenses.
Learn more about the licensing options here – TemplateMonster licensing options
What’s the procedure to get a refund for an acquired theme?
When a client requests a refund, his request goes to the Ticket System, where it should be resolved by an author in the shortest period of time. If an author cannot offer a solution or reach an agreement with a client, the request can be escalated and Customer Care department representatives will make a final decision regarding such request. If a client gets a refund, then the received commission is deducted from an author’s account balance.
Can I promote products that are not listed on your site?
It’s strictly forbidden to promote competitors’ products, so you cannot offer your clients those products that are not provided on the marketplace.